CONTACT

We are here for you

At Riley Vancouver, we value personal and reliable communication with our customers. Do you have questions about an order, need assistance with an item, or simply want to share your experience with us? Then feel free to contact us at any time. 

Need a quick answer? Check out our FAQ Page for instant answers to common questions about shipping, returns, sizing, payments, and more.

When does it make sense to contact us?

• If you need information about your order or delivery
• If you need assistance with a return or exchange
• If you have feedback, suggestions, or ideas about our collections
• For any other questions we can help you with
  

Legal information

Brand name: Riley Vancouver

Company name: JT Commerce Limited

Contact address: 83 King Lam Street, Lai Chi Kok, Hong Kong

Email: support@riley-vancouver.com

Phone number: +85 29 2905 872

Customer service hours: Monday to Friday, 8:00 am to 6:00 pm (PST)